What happens to my data?

Your data is very personal and deserves special protection. That's why BANK-now handles it very carefully.

Anyone who takes out a loan provides information such as their first name, last name, address, date of birth, current income, and monthly expenses. In order to assess your creditworthiness, BANK-now also needs your consent to obtain information from various agencies, companies, or people. This is a standard process for responsible lending. It enables us to determine whether a loan can be granted or could lead to (over)indebtedness.

The law (Art. 3 of the Swiss Federal Act against Unfair Competition, UWG) stipulates that "credit approval is prohibited if it will lead to excessive debt on the part of the consumer." We must therefore check your personal details, your financial situation, and your spending situation very carefully. When you send us a credit application, we may contact one or more of the following: debt enforcement offices, residents' registration office, Commercial Register, and employers.

BANK-now is legally required to carry out a creditworthiness check based on the information you have provided and to report any personal loans or consumer leases granted to the Consumer Credit Information Office.

In addition, you give us permission to report your credit application or leasing application to the Central Office for Credit Information (ZEK). We provide your personal details, the credit amount, the term, and any qualifying payment arrears or misuse.

Membership of the ZEK is obligatory for all credit institutions in Switzerland. Only member companies have access to the data. If you want to know what information the ZEK has stored about you, you can quite easily check these personal details online.

The data exchanged between your browser and our web server is protected against third-party access. As soon as you access the BANK-now website via your browser, an encrypted connection is established by our SSL certificate. Since your security and ours are of the utmost importance to us, BANK-now uses the certificate with the highest level of trust and security.
Our experts are available by telephone to assist with any questions you may have on the topic of personal data and data protection. Please let us know your concerns in writing or call us on 0800 40 40 42.